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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debbie McKean

November 20, 2024

5  out of  5
rating by Debbie McKean
"Trent was excellent explaining all of the details of the insurance coverage. He was very helpful and patient as I was buying a new vehicle and I had him check several Vin numbers regarding the cost of insurance. I am definitely happy that I have chosen State Farm Insurance."
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Shane Williams

November 15, 2024

5  out of  5
rating by Shane Williams
"Trenton is always so helpful when we call. We really appreciate him always answering our questions and making sure we have the best coverage to meet our needs."
We responded:
"Thank you, Shane! Glad we were able to help find you the coverage that best suits your needs. Best regards, Trent"
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katie dunn

November 12, 2024

5  out of  5
rating by katie dunn
"Moving is a job! Moving to a different state is even harder. However, when relocating, sometimes you meet great people. Trent Karlson and Taylor Thompson, with State Farm Insurance, are examples. Transferring coverage, answering questions, providing documentation to prove new residency, and even giving recommendations of services in the area, we immediately felt welcomed to the area. We are very glad to have them on "our team"."
We responded:
"Thank you for your kind words! We’re delighted to know that Trent and Taylor helped make your move smoother and more enjoyable."
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James Ryan

October 30, 2024

5  out of  5
rating by James Ryan
"We had our State Farm insurance policies scattered about with different agents and decided to consolidate them all, locally with Trent Karlson. I had a meeting to review our policies and take care of some older policies, and Trent was very knowledgeable and pleasant to work with. I would enthusiastically recommend Trent for any insurance needs."
We responded:
"Thank you so much for your wonderful five-star review! We're thrilled to hear that Trent was able to assist you in consolidating your State Farm insurance policies and that you had a positive experience. Your recommendation means a lot to us, and we're glad to have you as part of our community."
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Christian Firmanty

August 22, 2024

5  out of  5
rating by Christian Firmanty
"Taylor was an extremely great help setting up my auto insurance I would definitely recommend this place."
We responded:
"Thank you so much for your kind words, Christian! We’re thrilled to hear that Taylor was able to assist you with setting up your auto insurance. Your recommendation means a lot to us. If you need any further assistance, don’t hesitate to reach out! - Trent"
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Tiffany Smith

August 2, 2024

5  out of  5
rating by Tiffany Smith
"Trent was patient and took his time explaining and making things so much better for me. I have been wanting an insurance company that works with their people and making life better. I appreciate State Farm. I will probably stay with them for a long time. THANKS"
We responded:
"Thank you, Tiffany, for your wonderful review! We're delighted to hear that our team's patience and thorough explanations made a positive impact on your experience. At Trent Karlson State Farm Agent, we strive to work closely with our customers to make life better, and it's rewarding to know we could achieve that for you. We appreciate your kind words and your continued support. If you need anything else, don't hesitate to reach out. We're here for you! -Trent"
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Shaheed Husien

June 26, 2024

5  out of  5
rating by Shaheed Husien
"Taylor was a great representative of your company."
We responded:
"Thank you for the review and 5-stars, Shaheed! I’m glad you were able to connect with Taylor, he’s great! I’ll pass along your shout-out to him. Thanks again!—Trent"
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Susan Fisher

June 24, 2024

5  out of  5
rating by Susan Fisher
"Great response on insuring new car and review of home policy. Thank you"
We responded:
"Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our team. Thank you! - Trent"
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David Olynyk

June 18, 2024

5  out of  5
rating by David Olynyk
"Taylor understood my insurance needs and clearly explained the charges. I am very pleased with working with him."
We responded:
"Thanks for the awesome review, David! We're glad Taylor could help you out. It's great to hear you're pleased with the service. If you ever need anything else, just give us a shout! – Trent"
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Patty Williams

June 7, 2024

5  out of  5
rating by Patty Williams
"Very easy to work with and very knowledgeable. Goes out of their way to make sure your coverage is best for your needs."
We responded:
"Thank you, Patty, for the glowing review! We're thrilled that you found us easy to work with and knowledgeable. Providing the best coverage for your needs is our priority, and we appreciate your recognition of our efforts. If you have any questions or need assistance in the future, please don't hesitate to reach out. Thanks again for choosing us! - Trent"
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Alex

June 6, 2024

5  out of  5
rating by Alex
"Great price Great agents to help you"
We responded:
"Thanks, Alex! We're so glad to hear you had a great experience with our team. At Trent Karlson State Farm Agent, we aim to keep our customers happy! Looking forward to serving you in the future. – Trent"
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LeAnn Richards

May 29, 2024

5  out of  5
rating by LeAnn Richards
"We are first time home buyers and new to what we needed to do with our home insurance, and Taylor was so amazing and helpful! He explained everything very thoroughly and was a pleasure to work with. Highly recommend him!"
We responded:
"Thank you for the wonderful review, LeAnn! We're so glad to hear that Taylor was able to assist you as a first-time homebuyer and made everything clear and understandable. Your recommendation means a lot to us, and we're here to help you with all your insurance needs! -Trent "
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Nancy Schlagheck

May 24, 2024

5  out of  5
rating by Nancy Schlagheck
"Trent had a solid answer to every question I had, and even took time to explain. Grateful for excellent customer service! This lifelong State Farm customer isn't going anywhere."
We responded:
"Thank you Nancy for the kind words! We are dedicated to providing excellent service and we're delighted to have earned your loyalty. Don't hesitate to reach out if you need anything in the future. Thank you for choosing the Trent Karlson Team! -Trent "
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Germaine Deckant

May 24, 2024

5  out of  5
rating by Germaine Deckant
"Staff is knowledgeable, professional and friendly. Trenton Karlson is a very knowledgeable and efficient agent."
We responded:
"Thank you for your kind words! We're happy to hear that you found the Trent Karlson State Farm Agent team knowledgeable and friendly. We appreciate your feedback! -Trent "
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Bell Gee

May 24, 2024

5  out of  5
rating by Bell Gee
"Great service! Qualified professionals that walk you through the step by step process and will clarify all the terms. I got my quote and purchased same day! So quick and efficient!!"
We responded:
"Thank you for your review! We're pleased to hear you received quick and efficient service from the team. We appreciate your support! -Trent"
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Amanda Zamudio

May 23, 2024

5  out of  5
rating by Amanda Zamudio
"Trent is amazing and is great explaining our policies. Thank you so much for helping us out!"
We responded:
"Amanda, thank you for your kind review! We are always happy to explain or clarify your plans with you. Please don't hesitate to reach out if there's anything else we can help with! -Trent"
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Barb Nichols

May 22, 2024

5  out of  5
rating by Barb Nichols
"Friendly and helpful"
We responded:
"Thank you for the wonderful review, Barb! It's always a pleasure to serve our customers with a smile. Please don't hesitate to reach out if there's anything else we can do for you. We look forward to assisting you again soon! -Trent"
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Emily Thompson

May 21, 2024

5  out of  5
rating by Emily Thompson
"The best customer service there is! You won’t be disappointed."
We responded:
"Thank you so much for your kind words, Emily! We're thrilled to hear that you were pleased with our service. It’s our top priority to make sure each of our customers feels supported and confident in their coverage. If there’s anything else you need, just let us know! -Trent"